Quality Policy

Quality, Health, Safety and Environment

At Zain Engineering FZCO, quality is at the core of everything we do. Our Quality Policy is dedicated to ensuring that every service we deliver meets the highest standards of excellence and aligns with the specific needs and expectations of our clients. Our commitment goes beyond compliance with regulatory requirements; it encompasses a proactive approach to continuous improvement, safety, and environmental stewardship across all our operations. We recognize that Quality, Health, Safety, and Environment (QHSE) management is fundamental to the sustainability and success of our business. To this end, we have implemented a robust QHSE management system that not only minimizes risks but also promotes a culture of accountability and integrity at every level of the organization.

QHSE Commitment

Zain Engineering is deeply committed to the highest standards of Quality, Health, Safety and Environmental Policies. Our employees receives regular training on quality improvement tools throughout all necessary operations. We maintain an integrated occupational health, safety and quality management system that continually evolves to meet ISO 9001, ISO 14001, ISO 45001 and EN1090-1 requirements. The integrated Policy unifies our emphasis on quality, environment and safety, striving to exceed customer satisfaction with exceptional products and services.

Resource Management – Role, Responsibility, Accountability and Authority

Our senior management is dedicated to the IMS’S success and ensures the allocation of necessary resources for its development, documentation, implementation and maintenance. Clear roles, responsibilities, accountabilities and authorities are defined across various functions and levels within our organization. The Zain Engineering Management team collectively provides crucial resources, such as training, human resources, finances, technical support and information services to effectively execute and monitor the IMS management system.

Quality Control

Zain Engineering is unwavering in its commitment to quality, ensuring excellence in all aspects of our operations. This dedication extends not only to our own process but also to our suppliers and business partners, fostering a culture of high standards throughout our entire value chain. It is this relentless pursuit of quality that has been a cornerstone of our ongoing success and the satisfaction of our valued customers.

At Zain Engineering, we believe that quality is the key driver behind customer satisfaction. By upholding thorough quality standards at every stage, from sourcing materials to manufacturing and delivery, we consistently deliver products that exceed customer expectations. Our unwavering dedication to quality has garnered us a reputation for reliability and excellence, establishing us as a trusted partner in the industry. Zain Engineering Integrated System Manual is prepared and based upon the requirements of the international quality management system standards ISO 9001, ISO 14001 and ISO 45001.

Safety

Safety is a core value and top priority at Zain Engineering. We firmly believe that the well-being of our employee and stakeholders is paramount and we provide a safe working environment for all. Employees of our organization are trained in comprehensive safety principles and practices, ensuring that safety becomes ingrained in our daily operations.

To further reinforce our commitment to safety, we have implemented the incident and injury Free (IIF) Program. This program encompasses HSE Observations, Statistics and Bulletins and extensive trainings. By actively promoting awareness and encouraging proactive measures, we strive to prevent incidents and injuries in the workplace. Our robust program not only safeguards our workforce but also fosters a culture of safety excellence throughout our organization.

Certificates

Since 2007 we have a proven track record in audit and certification against a wide range of standards With highly qualifies engineers in place that build and deliver various practices that each project requires in the most efficient and finer way.